I have previously used FLO Plumbing before, and honestly wouldn't use anyone else but them. My boiler was giving up the ghost so had booked them in to put in new one. There was a slight issue with boiler supplier, but Chris kept me updated all the way, offered different options etc. Could not fault the customer service from them. On day of installation, was a friendly, helpful experience, everything was explained - and Chris is very patient cos I'm not the easiest of people to explain to. Where I normally feel awkward with workmen in the house, this is like having family doing it for you.